From the Home screen touch Apps. Touch Settings. (You may need to swipe left or right first to locate it). Touch the More tab in the top-right corner and choose About phone. Touch Status. Scroll down to read your device's Wi-Fi MAC address Not what you were looking for? Let us help you directly!

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Hello forum, I have been using my S7 for a year. At home I always connect to my home Wifi. Suddenly since last week I cannot connect to my home network anymore. The phone says 'failed to obtain ip address'.

However I can see my DHCP server just tries to hand out the same IP address it always assigned to my phone: Sep 18 11:19:22 xx dhcpd[27657]: DHCPDISCOVER from xx:xx:xx:xx:xx:xx (S7) via eno2 Sep 18 11:19:22 xx dhcpd[27657]: DHCPOFFER on 192.168.1.201 to xx:xx:xx:xx:xx:xx (S7) via eno2 What I have done so far: I restarted my DHCP server, rebooted the phone, forget and re-add the Wifi network. Same error message after every step. Its really strange it happened all of a sudden last week and now nothing I can do to make it connect to my home network. I have tried to assign a static IP but then I get a message saying Internet may not be available.

The phone connects fine to other Wifi networks and other phones connect fine to my home network. Bit stumped on this one.

Any help getting this fixed appreciated. Since everything was working up until just recently, can you recall anything that happened corresponding to around the time things started acting up?

A system update applied to your S7 perhaps? Could just also be an app issue, one that received an update that's the source of the problem. Do you have anything like McAfee or Avast on your S7? Try disabling it and see if your IP allocation issue improves.

Those utilities are becoming more and more problematic with Android and network connectivity issues in general. You might also want to just reboot your S7 into its Safe Mode and see if your phone gets a workable IP address that way.

It would at least eliminate an issue with some app you've installed. Focusing on your router, maybe try creating a guest network using just plain, default settings and see if that works out better. If it does, you could dig through the configuration set up of your current WiFi network settings and see if there's something there you could fix, or you might want to think about just creating a while new one, with a different SSID and password, anyway. You'd have to go through your other devices to re-set them to the different WiFi network but setting up a new, 'clean' network can have a lot of advantages in the long run. Click to expand.Since it's just your S7 that's acting up like this and it does connect OK to your guest network that does indicate some arbitrary setting in your primary WiFi network, the problem being just what that could be. If you can see an obvious difference in how your primary WiFi settings are set up compared to the guest network that might the issue but another very likely issue is just some glitch in the configuration setting in your S7.

You've already tried forgetting and re-adding your WiFi and since that didn't fix the problem it might be something at a deeper level. Try rebooting your phone into its Recovery Mode and wiping the system cache partition. The system cache is separate and different the app caches, and it has its own dedicated partition completely separate from the user data partition so wiping the cache has no affect at all with your stored, personal data. It needs to done in Recovery Mode -- power off your S7, and start it back up while simultaneously holding down the Volume Up, the Home, and the Power buttons.